Terms of Service
Welcome to Tranquo. These Terms of Service ("Terms") govern your access to and use of our website www.tranquo.com ("Website") and any services provided through the Website. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Website.
1. General Information
Tranquo is a registered business located at:
4800 N Federal Hwy-Ste B200, Boca Raton, FL, 33431, US.
Email: support@tranquo.com
Phone: +1 (850) 280-6010
2. Acceptance of Terms
By accessing or using the Website, you confirm that you are at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into these Terms.
3. Product Information and Availability
All products offered on our Website are subject to availability. We make every effort to ensure accurate descriptions and prices; however, errors may occur. Tranquo reserves the right to correct any pricing or description errors and to cancel or refuse any orders placed based on such errors.
4. Orders and Payments
When placing an order through our Website, you agree to provide accurate and complete information, including your billing address, shipping address, and payment details. You agree to pay for all orders placed, including shipping and applicable taxes. Payment will be processed at the time of purchase.
We accept various payment methods, including credit cards and other payment services. Transactions are secured using SSL encryption technology.
5. Shipping and Delivery
We offer free standard shipping on all orders within the United States. Delivery times vary depending on your location but typically range from 3 to 7 business days. Express shipping options are also available for faster delivery.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping details provided.
6. Returns and Refunds
Tranquo offers a 30-day return policy for items that are unused, in their original packaging, and in perfect condition. For more information, please refer to our Returns and Refunds page.
Refunds will be processed to the original payment method used for the purchase within 10 business days after approval.
7. Privacy Policy
By using our Website, you agree to the collection and use of your personal data in accordance with our Privacy Policy. Please review the Privacy Policy for more details on how we collect, store, and protect your personal information.
8. Prohibited Uses
You agree not to use our Website for any unlawful purpose, including but not limited to:
- Violating any applicable local, state, or federal laws.
- Interfering with or disrupting the Website or servers.
- Attempting to gain unauthorized access to the Website, accounts, or systems.
- Engaging in fraudulent activities.
9. Limitation of Liability
Tranquo is not liable for any indirect, incidental, or consequential damages arising from your use or inability to use the Website or products purchased from us. Our liability is limited to the amount paid for the product that caused the damage.
10. Indemnification
You agree to indemnify, defend, and hold harmless Tranquo and its affiliates, employees, and agents from any claims, damages, or liabilities arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
11. Termination
We may suspend or terminate your access to the Website at our discretion, without notice, for any reason, including but not limited to a violation of these Terms.
12. Changes to Terms
Tranquo reserves the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Website after any changes to the Terms constitutes acceptance of those changes.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal actions or proceedings related to these Terms will be brought exclusively in the state or federal courts located in Florida.
14. Contact Us
If you have any questions about these Terms or any issues regarding our products or services, please contact us at:
Email: support@tranquo.com
Phone: +1 (850) 280-6010